I had no problems with the seller or the delivery. My review is based on two main issues with the product: When my son removed the necklace, the pendant fell out of the necklace because the clasp was broken. The clip fell to the ground (making it almost impossible to find) but my son held onto both the necklace and pendant. We found a brace and "assembled" the necklace, but my son is afraid he will lose the pendant when he wears it because it fell right out of the box. My second issue is that the pendant is incredibly small. It may look like a token, but it's actually much smaller and doesn't show up very well in the photos. It's quite wide (and heavy), but the external dimensions are much smaller than that of a regular token.
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