The ease of use is great! It's simple to set up and navigate through as well as easy in terms of using it daily (we do have an actual church staff but they are still figuring out how much time they put into maintaining our online directory). We've been able to add/edit photos easily from mobile devices or even laptops that were not connected directly to their website by uploading them via Google Drive - super handy. I think there should be more options available when editing images so we could choose between different sizes such as thumbnail size vs large image etc without having to create new files each time. Would love if you can view all your photos at once rather than just one photo per page like other services offer. Great customer service too which has made things very smooth going from start to finish!