I've been using another brand's laptop bags for years (I've tried several) and this time I decided to try something different. The great feature of this backpack for me is the easy access to the computer through the external zipper. I think it's good that I don't have to open the soft top completely to do this. TBH, I still have to get used to the buckle closure flap, but I think it's more of an adjustment than a bug. Love the hard side pocket for glasses or sunglasses! It was a great idea as I was always a bit concerned about stuffing my glasses in everyone's pockets. Good laptop pad too. So far I can't say anything negative, I've been using it almost daily for 3 months.
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