it's very easy to use (the UI) as well for support staffs! You have all needed features such devices of employees in different locations which are being used by them at there offices/stations but also when they travel so this helps me manage my team remotely without having someone managing everyones computers!! I like how secure we feel about our data since everything goes through servers so if one gets taken out no harm done plus i love just clicking connect and get right into working away. Nothing really disliked other than maybe its not super customizable yet? So far nothing major to dislike though once customization comes around things will be awesome haha!! Best thing ive ever encountered. The ease of security management via software instead of physically going down office halls and taking boxes back up again makes us more efficient within teams while keeping everyone protected at their own location. I like how easy it was to set up and use this software. It's so much faster than VPNs in our previous office which were slow and expensive as well. The only thing about this product that would be improved upon is if they offered more options for connections/ports etc. We needed something that allowed us to connect to our server remotely via wifi without requiring additional equipment such as routers or switches.