My Syrian Hamster loves it! She likes to dig and dig in the valve, it's so cute! She has a weird habit of picking up fluff and leaving it in a pile. Whatever floats in their boat lol. This is a great upper level/bridge. Ease of installation. The hooks are very stiff which can be a bit tricky but they last forever. The straps are pretty strong and should hold up to some chewing. (Luckily she hasn't tried chewing them yet.) The straps are approximately 2.5 inches long and the hooks are 1.5 inches long. Very fluffy, the hamster feels very comfortable in it. She even slept in it a few times!
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