I like that it's easy for me to use as an employee of my organization. The interface has been updated recently which makes it easier to navigate than in previous versions. It can be difficult sometimes to understand how to get things done within the program. Sometimes there are multiple ways to do something so you have to figure out what works best for your situation. Also, if you're not familiar with using software programs like this then it may take some time before you feel comfortable enough to use all aspects of the product. We've used travel partner vto to help our department manage trips we send out to clients. This allows us to track expenses more efficiently and keep better records about who paid whom and when.