We were able to use this software to help our customer service department create customer feedback forms easily which allowed them to be more efficient. We had nothing to dislike about the program as we used it very little. Great product for customer service departments. I would recommend using this software to any company looking to automate their workflows. Creating customer feedback forms, tracking responses, helping to organize the workflow of customer support. I like how easy you can use meta view for different type of files such as PDF's Word documents etc.,It has many features which makes my work easier when using in office or at home with ease! Nothing dislike about metaview so far but if i have anything then let me know please!! If anyone looking into something similar than try go through their demo first before buying because they do offer trial version too. Easy file management system especially if working alone.