I love that easy access for my clients from anywhere they are! There is no need to be at one location when I have an appointment or need something signed quickly. It's also great since it saves me time because I don't have to physically print off forms, sign them and bring back. Sometimes there can be problems like slow internet but it seems to work itself out once you get used to using it. For now its not perfect by far but we've gotten better over time. The biggest benefit is saving time. The ease of use for this program is fantastic! It's an excellent way or storing our records without having them scattered all over different folders/drives etc., that we don't have time manage ourselves anymore (which can be very costly). We also love being able store those important files from last year right beside what was done during current month so it makes finding things easy at times when doing tax returns /etc..