After using the GermGuardian AC4825 for 4 years I thought it was time for an upgrade and decided it would be a good upgrade in terms of features and functionality. The first thing I noticed after the product was delivered was the poor quality of the packaging. There is no bottom paper bumper or plastic around the device. Looks like an open box product but is inferior due to quality control issues. The only thing that was sealed in the box is the filter and the machine won't even turn on. I was really hoping for a good product but the quality control really failed along the way. To update. After contacting Terry Cox I received a replacement in less than 3 days. Bear Down Brands was very quick to respond and regretted that Amazon Fulfillment sent me a returned product. This machine is quieter than any other air filter I've used and LOVES the auto speed feature that adjusts to the air quality. I'm also glad that original replacement filters are inexpensive.
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