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Sweden, Stockholm
1 Level
665 Review
50 Karma

Review on ObtainSurplus by David Diaz

Revainrating 1 out of 5

The Disappointing Reality of ObtainSurplus

Unfortunately, I had to use ObtainSurplus to get some lab tools, and it was a terrible experience for me. They may have a broad variety of blenders and mixers, but their website is a nightmare to navigate. When I called with questions about their products, the customer care reps were both unhelpful and rude. My inquiries were met with indifference, and I received answers that added no value to my situation. The products I got were also of poor quality. The machinery I bought malfunctioned after just a few uses, rendering it a costly paperweight. Overall, I would not suggest ObtainSurplus to anyone searching for research supplies. Their poor product quality, cryptic website, and unresponsive customer service all add up to a very negative impression. Find an alternate solution that is trustworthy and user-friendly.

Pros
  • reliable machinery for use in industry and science.
Cons
  • The customer support staff was unhelpful and rude.