That's a lot. The programming guide is *a little* difficult to understand, but not that bad. The remote works fine after 20 minutes of fumbling. Installation was easy (even on the very tall staircase for those second floor windows). Customer support was extremely responsive when I had questions about some of the fancy dimensions of my fancy window assembly. The only problem I had was that the blinds were missing an end piece to attach to the trim. I emailed and they said they had sent a brand new set of mounting hardware to make sure I had everything I needed. In the end I am very happy with my purchase and satisfied with the quick responses from customer service when I encountered a small problem.
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