It was a big assist in establishing the fact that we are dealing with HP. I went to the HP support website and downloaded an application to run diagnostics. She examined the make and model of the machine and then provided a rundown of the drivers that should be downloaded. After checking all of the boxes and clicking the OK button, everything was successfully installed. The computer performs all of its functions perfectly. I just wanted to let you know that the installation speed is whack, and that all of the drivers have been installed.