I have had this item for a long time but have only used it 6 times. The second time I used it I lost the hose that draws water from the tank. I could not find it. So I ordered a new one from the official site. It was a year ago. To date I still do not have this order and the company has not responded to me. - Thanks Nicelfel - I ended up ordering a REVAIN tube AND replacement heads from a COMPLETELY different brand, but they use EXACTLY the same parts. This is a normal cookie cutter product. I received 2 tubes and 2 replacement heads for the price Nicefeel charged me for 1 tube and I never shipped them. Weeks later. Used again. It worked. After that I dried it and put it in my bag. The next time I pulled it out, the tiny door to the reservoir was missing. I can not find. Not even looking for a replacement. Me, Jerry, taped the cork with duct tape and saran tape. A month later the next mission. I leave the car fully assembled so as not to lose anything. I dried it, INSIDE and OUT. I turned it on for a few seconds to flush out the remaining water and I stood it upright and left it alone. When I came back after a while I found that although the machine appeared to be dry there was still some water in the pump that was running back. in the tank while resting. So now this thing smells like mold. bleached her. I hate this thing, updated. Took 7 applications, now the flow has drastically weakened.
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