I like that you have different options for your own design (which makes things easier). It takes some time getting used too but once everything works out well then its great! Nothing at this point so far - we just started using recreatex last week though there was an issue with one report not working properly however they were able top get back in touch quickly via email/phone call etc if needed or had someone come over from their team who fixed our problem right away!! Overall good experience thusfar very happy customer :).