I like that they are very knowledgeable about their products as well have great customer service! They helped me with troubleshooting an issue we were having when transferring files from one computer to another in our office (we had two different computers). Great team!! We didn't really need much help but it was nice getting some advice/help because sometimes people can be so stubborn or just don’t know how things work anymore if you let them get away without helping out at least once every few months.