I'm very frustrated with my Paul Mitchell hair straightener, when I first got it I noticed the button didn't work but I did I don't think it would make a difference but now I can't even turn up the temperature to do my hair, I paid good money for this product and am very dissatisfied. Can I send it to you and can you repair or replace it? It looks like they melted, but I don't know how that could have happened, please help
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