The inner packaging of this product (ie the manufacturer's packaging around the product) has been completely destroyed. The box was broken, had a hole in it, and was sealed with tape in several places. The Amazon shipping box was intact. I can't imagine how the person who packed this thought it was possible to ship a product with such visible damage. Luckily only one of the spindles was broken when the package was opened. Also, the product itself is great! I chose to keep the item despite small damages to avoid the inconvenience of sending it back and waiting for a replacement.
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