I was looking forward to exploring Jeacent's online shop for the first time as a potential new customer. Unfortunately, I was underwhelmed by my encounters. I had a hard time locating the items I needed on the website because of how complicated it was. When I did decide to make a purchase, I experienced slow shipping times and unhelpful customer care representatives. I feel like I wasted my time and money and should have gone elsewhere for my kitchen and household goods.