Header banner
Revain logoHome Page
Eric Jackson photo
Argentina, Buenos Aires
1 Level
713 Review
47 Karma

Review on LANGMANNI by Eric Jackson

Revainrating 3 out of 5

A Critical Analysis of the LANGMANNI Online Store, Which Does Not Live Up to Its Expectations

Because I purchase quite a bit online, I have very specific requirements for the online stores that I use. LANGMANNI is an online retailer that specializes in makeup, lips, and beauty and personal care goods. I made the decision not too long ago to give them a shot. Nonetheless, my interactions with this store might have been far better in many ways. To begin, even though their website was pleasant to the eye, it was severely lacking in functionality. Because the search bar was not user-friendly, it was challenging to zero in on particular products. In addition to this, the products were not arranged in a logical manner, and there were few filter choices available to assist in narrowing the search. Second, the things I ordered were of an inferior quality than those that were shipped to me. The products I purchased from LANGMANNI, despite the company's assertions that it sells high-quality items, fell short of my expectations. The lip products I bought did not have the staying power that was stated for them, and the makeup was not as pigmented as it was advertised to be. In addition, several of the things arrived broken, which was a source of further aggravation. Thirdly, the company's customer service left a lot to be desired in my opinion. Even though they offer live chat support, the staff are not very informed about the products, and it takes a very long time to get a response from them. In addition, they were not helpful in finding a solution to the problem with the damaged products, which resulted in my feeling of dissatisfaction with the overall experience. Last but not least, LANGMANNI did not differentiate itself from its rivals. There was nothing special or outstanding about them that made them stand out from the other online beauty businesses, despite the fact that they have a large selection of products to choose from. In addition, the prices were not competitive, and I was able to locate identical things on other websites at a price that was cheaper. In summary, the time I spent with LANGMANNI did not live up to the standards I had set for it. The customer service was poor, the products on the website were of poor quality, and the website itself lacked any useful functionality. In addition to this, the corporation did not differentiate itself from its rivals in any way. Anyone looking for a trustworthy online beauty retailer other than LANGMANNI is not going to get my recommendation.

Pros
  • user-friendly website with simple search and navigation.
Cons
  • Depending on where you are, shipping costs may change.