First it took months for the inverter they ship directly from China! They claim it's in stock; it's not like this! The inverter stops working properly after a few months and does not charge the batteries at all! The fans do not turn on at all and never have. The inverter will burn down your house! You say it's ok? SUNGOLD POWER claims to have a 1 year warranty but will NOT honor it! They claim that the warranty covers the accessories and not the inverter which I paid $1300 for! If the inverter fails, it will NOT be replaced! The only accessory that the inverter comes with is a shipping box. So if it's broken, they'll be sure to replace it! Below is SUNGOLDS reply: SUNGOLDPOWER 6000W Peak 18000W Pure Sine Wave Split Phase Inverter with 60A Charger, Solar Wind Power Inverters DC 48V AC Output 120V 240V ConverASIN: B00CBAUZAMHello Tina and Revain, Yes normally our inverters have 1 year warranty but we do previously provided the inverter 2 year warranty. As you know, it is a replacement/return or refund within 1 month from the date of purchase, and free replacement of accessories within 2 years from the date of purchase. It's been about half a year since you bought it and you've been using the inverter for months. Sorry we can't accept inverter replacement, even if it's iPhone, they can't accept return and exchange after half year. We really want to help you solve the problem, but first we need to know the exact problem that requires a video from your side. Although we know what is wrong with your inverter, we will help you solve the problem and send you accessories if necessary. I hope you understand. We look forward to your letter. Sincerely Shine
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