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Luxembourg, Luxembourg
1 Level
693 Review
67 Karma

Review on Eafengrow by George Halbohm

Revainrating 1 out of 5

Disappointed in the Service of Eafengrow

I recently bought something from Eafengrow, and I was unhappy with the quality of their customer care. My experience fell short of my expectations, despite the company's promises to be a one-stop shop for sports and outdoor aficionados. First of all, I had trouble navigating their website. Finding the things I required was difficult, and the search feature was useless. Additionally, there were numerous difficulties and mistakes during the lengthy and stressful checkout procedure. I was unhappy with the product's quality when I eventually got my purchase. The product did not live up to my expectations and did not match the internet description. My aggravation increased when I contacted their customer service department because I received unhelpful and condescending responses. I didn't have a good overall experience with Eafengrow. Their website was challenging to navigate, the payment procedure was cumbersome, and the product's quality was lacking. Inadequate customer service contributed to my lack of satisfaction with my transaction. Based on my own experience, I would not advise people to use Eafengrow.

Pros
  • Outstanding client service
Cons
  • Options for overseas shipping are limited.