The dashboard is easily accessible to show the status of the entire team. It also helps in scheduling meetings and managing tasks at an early stage. I have not experienced any dislikes of using this tool. Its user-friendly and easy to use for all levels of employees. It gives me the flexibility of accessing my files across teams, locations, or even home. Also, it has the capability to be accessed via tablets as well. The ability to integrate our CRM with other tools is great, also being able work from home when I need it! Not much yet but will be working more remotely soon as well - which we are very happy about!! Nothing really that stands out at this time; however there may come some things down the road (which would hopefully not happen) if you do have any questions or concerns please feel free reach them via email support@northbaycrm-systemsincorporated.