The ease of use for creating programs is one thing that I love about this software! There are so many features you can implement into your program with not too much difficulty (if any at all).
Having said THAT though - there's no way we could ever do without it as our customers appreciate knowing how they have contributed in some small but meaningful manner towards achieving their goals each month or quarter etcetera through an incentive scheme via email/phone calls from us over time!! We've been able solve numerous problems by using these tools effectively which has helped improve productivity levels overall within my team.