The ease at which they can be accessed as well as updated makes it very easy to use their service.
I have not encountered any issues so far but there's nothing bad about this either! They do what they promise i'm sure we'll encounter no problems here too unless otherwise stated. Their customer support team was also helpful during my initial training period when setting up our account. We've been using them since 2016 now without issue however if something does come along then its good that they're always willing to help out.