I like that it's easy to use, as well as the interface of it. For example, you can easily connect from your personal computer or smartphone via the internet with no hassle. You don't have to be close to the computer for your boss to see what you're doing. It has also been helpful in our business when we are working remotely with clients. The only thing that I dislike about this program is that it seems to freeze up now and then. But that doesn't happen very often. So far, I have not had any problems or complaints. It helps to keep track of time while we are working with customers.