Gave the child this watch for the new year. The clip holder on the lock of the watch strap immediately flew out. We called the support service to understand how they fix this defect and where to apply for a warranty. To which the support service replied that this is not a warranty case. We were shocked, the problem with the watch is that it is impossible to wear it on the arm, for which they were actually created and immediately not a warranty case. They opened the warranty, and there it was written in black and white - clip holders are not subject to warranty. It's just a cap. The company that sells watches does not guarantee the ability to wear them, they immediately prescribed all the risks for themselves in the guarantee. And, well, yes, and in the future, be prepared, when buying, that the tongue of the clip will slip, since the tongue itself is small for the clip. And be prepared to be denied warranty.
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