I liked that it is an open source software and allows me to customize for my needs, this was great since we were looking for a tool where our clients could have their own content without any issues of ownership or security concerns. This has not been easy as expected. There should be more training in how to use the software to get the most out of it. The system offers flexibility in terms of customization but also limits your freedom if you dont know what you're doing. We used it mainly for customer management.
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