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Kyrgyzstan, Bishkek
1 Level
709 Review
43 Karma

Review on Zupapa High Weight Capacity Trampolines For Kids With Safety Enclosure And No-Gap Design For Backyards And Outdoor Fun by Michael Moulton

Revainrating 5 out of 5

Great Product * AMAZING Customer Service

This is a great product. Extremely sturdy and easy to assemble. Zupapa provided everything needed to set the trampoline up including tools and a pump for the balls that were included. Even more impressive than the product itself was their customer service! We had a late season snowstorm that resulted in large limbs falling on the trampoline and damaging the netting supports. I contacted Zupapa customer support with the intention of repurchasing the broken parts and Yucy from their support team had them shipped in less than a week for FREE. She responded to each email within 24 hrs and had the replacements on my porch in about 5 days from when I initially reached out. I was blown away by their attention to resolving my issue and helping me fix an issue that had nothing to do with the quality of their product. Thanks Yucy! You’ve got a satisfied customer in Colorado.

Pros
  • Self-locking Frame Structure
Cons
  • May not be suitable for use on uneven ground