The software has been very user friendly for our small team as we are not too technical in nature! We have had some issues recently getting data out into other systems but this was resolved quickly by their customer support staff who were extremely helpful at every turn.
No dislikes so far - it's working well both technically and from an ease-of use perspective. It helps us manage all aspects related to the disposal process including collection points/drop offs; sorting facilities (including bin sizes); billing etc., plus gives real time visibility across multiple sites meaning less manual intervention required which saves valuable man hours.