I ordered this cartridge and it came in the appropriate HP packaging. However, after installation, my printer would not print. I tried downloading and reinstalling the driver, went through the troubleshooting logs, and finally HP announced it was a fake cartridge. I still don't have $17. According to Revain, it is not possible to report a defect. HP is no help at all. My printer is less than 6 months old and this is only the second cartridge I have installed. Based on my experience, I can only recommend buying a Canon or Epson printer.
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