I love that this software is able to connect with my computer remotely no matter where it's located. It can be useful for anyone who needs remote access for work or school purposes. The software has been great so far but I do wish there were more options for customization. Sometimes it takes a while to figure out how to use certain features of the software. For example, you have to do some trial and error to find what works best for your purpose. Remote support is an easy way to get help when needed. It allows me to keep working even though I'm not physically at my desk.