I like that Ditto allows your client to access their order, status and details on the website. The software is a little buggy at times. I had problems with the software crashing and not updating. I also did not like that the software is very outdated and it did not allow me to see previous orders. I would like to see the software being more updated and more in keeping with the rest of the Ditto website. I would also like to be able to see the previous orders. I am able to manage my client's orders and status on the website.