I love how it allows me time off work for doctor appointments or something like this without having anyone else in my office! It's great because we don't have other employees around all day so you can take your own breaks when necessary as well!! We are able use our computer at home but sometimes if an emergency comes up there is no one available here unless they were working from their main location which isn't always nearby either (we're over 30 miles away).
This has changed now though since using gfms cloud service. They will send someone out within 15 minutes of getting paged about any emergencies/doctor visits etc even while its still early during business hours. !