We decided to go with them when they responded within 2 days to our initial inquiry. In less than a month after beginning work with them, we went live with our new website. They were helpful, understanding and supportive. They understood what we wanted, even though we were new to the game. As far as we're concerned, they did a great job! We really like how you guys took care of us from day one - it was an absolute pleasure dealing with your company (and especially your founder). I'm very pleased with the final product and would highly recommend this firm to anyone looking for similar services. Thank you so much for all your help and patience.