I absolutely LOVE these mugs! I had ordered a set of four in the light blue glossy color in size 8.5 oz. After using these for a few weeks, I realized how small they felt. When I measured fluid oz maximum capacity, the cups only held 6.5 oz. I was beyond the return date, but I contacted customer service anyways. The representative was so kind and prompt in responding. He was so generous, he actually shipped me a brand new set of four in the next size up! (10.5 oz cups that will hold 8.5 fluid oz). These were sent to me at no additional charge, and with instructions to also keep the smaller set.It is important to note that the advertised size is measured in weight, not fluid oz. So if you are looking at fluid oz, the cup will seem smaller. However, because I had such a wonderful experience with customer service, I and 100% pleased wi my purchase! I love the color, the look, and the thickness of the cup. They are perfect for pouring latte art, fit under my espresso machine, and keep my coffee warm! They look beautiful and function flawlessly. And I am thoroughly enjoying have two sets of sizes! Thank you so much CoffeeZone! Customer service is my number one priority in purchase satisfaction, and you have far exceeded my expectations. I will continue recommending to all! (Just keep in mind about the size of the cup and you won’t be disappointed!)
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