The customer service is amazing, they truly care about their products & the people who purchase from them. I was looking for something that could help my personal organization but it also works well at work as well (when used in conjunction with other software). They have helped me organize everything into one place so it's easy to find when needed. There aren't really any downsides to this system. It does exactly what its supposed to do - organize all of our files/photos/documents etc.. We are able to access those things easily from anywhere we are using an internet connection.
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