It is very convenient for my business that I use at home with two young children as well! The staff are great people too!! There really aren't any downsides about this product in our opinion (aside from maybe price?) You get what you pay FOR - quality service & professionalism when it comes time to destroy your sensitive documents/information-no matter how large or small they may be. We have used them before but didn’t realize just HOW easy their process was until we started using again recently. ! I have used their service before for an event at our office where we had over 200 people in attendance. We needed all of those old documents shredded because they were no longer relevant or necessary since it was only one week prior! Their customer support is also fantastic and very helpful with giving tips as well. There's nothing that i dislike about this process so far though if you need your paper work destroyed go through them - they are great!!