I bought 3 pieces, 2 of 3 came in non-new packaging. 1 arrived in a plastic bag which was clearly a return. The second unit was closed, missing the charging cable and the sticky mount on the dash, so it's obvious someone who stocks this product is clearly not paying attention to details. I have offered product replacements for 2 out of 3 units due to missing parts but the buyer should be warned. The product works great, you need to adjust the height of the bottom holder to fit your phone. The products have worked without any problems so far, which I like. 1 star for a problem with the supplier, not the products.
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