I bought this bag for a trip to Europe. It is a great bag and has many pockets to store all you need. However, on the 3rd day the main zipper across the top broke. I continued to use it as had no back-up although it was awkward. Because I was in Europe, the deadline passed and I am unable to return for a replacement.Update: the manufacturer contacted me and offered a replacement. Also said they were working on correcting the problem for any of the future bags. It really is a great bag! My husband has one in another color and has had no problems.
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