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South Africa, Pretoria
1 Level
711 Review
43 Karma

Review on Timekettle by Nick Henning

Revainrating 1 out of 5

Timekettle, Despite Its Potential, Is Not Always Dependable

When I first started working at Timekettle, I was excited about the company's dedication to developing language learning products that were both of high quality and simple to use. My encounters with their merchandise, on the other hand, have left me feeling let down. Their translation devices, despite having some interesting features, are not dependable and frequently experience technical difficulties. The general build quality of the devices leaves a lot to be desired, and numerous customers have reported problems with connectivity and battery life. In a similar vein, their earbuds for language learning lack the polish and personalization choices that would be desirable. Although the essential features are present, the experience as a whole is underwhelming in comparison to those offered by more well-established language learning applications. In addition, the quality of the company's customer support is below average. Customers have complained about having to wait a long time for responses, receiving assistance that is not helpful, and having difficulty getting their problems resolved. In general, I am unable to endorse any of Timekettle's products to anyone seeking for a dependable method of language acquisition. Although their products may have some potential in the future, at the moment they are plagued by technical problems, unsatisfactory user experiences, and inadequate customer support. I would recommend looking elsewhere for a language learning solution that is more reliable in the interim, as these issues have yet to be resolved.

Pros
  • Developed for both working professionals and academics.
Cons
  • Not enough room for personalization.