I had hoped that KANSOON would be the one-stop shop for all of my internet shopping needs. It was soon obvious, however, that this shop fell short of expectations. At first glance, their product variety appears to be quite extensive; however, deeper inspection reveals that many of their products are of low quality. Worse yet, their prices are frequently higher than those of rivals who give equivalent or superior goods. However, KANSOON's customer care is the company's biggest weakness. As an expert user, I have high standards for responsiveness and effectiveness, and KANSOON fell short. The return procedure was a nightmare, with no clear instructions or timeline for getting a refund, and questions went unanswered for weeks. Not to mention the fact that navigating their website is as difficult as herding cats because everything is so disorganized. In sum, KANSOON might be acceptable for infrequent buyers who don't mind paying too much for subpar goods and don't value personalized attention from sales associates. However, the discerning buyer who places a premium on quality, value, and efficiency will be sorely disappointed by this establishment.