Review on RFDM Solutions Inc by David Edwards

I liked how they were able to adapt their platform quickly to what we needed as well as being able to make changes without having to worry about any of our old content. Not a lot, but there was no customization of the product once an account has been set up as the customization options are limited and very costly (around $700 or more). The only thing that I can point to as a plus is that the developers have a ton of experience with digital marketing campaigns. We had many issues at first with poor responses from the customer support team. But after speaking with our Account Manager we got through all the problems and everything worked out great! We have been working with Rfmd since 2015 to build out our customer engagement platform across multiple channels (inbound & out of home). They are extremely knowledgeable about their product line - both front end as well as back office features that make up this solution set. Their team has also consistently delivered exceptional service when it comes time for implementation or support after launch. I cannot speak highly enough! The benefits we realized were immediate upon rollout.