I like that this tool allows me not only work with my VMs but also works with all services provided by aws such as ECS for containers or EC2 instances which makes things easier when managing these resources in bulk! Also it is very easy to use making its job of monitoring your applications much simpler than other tools we used previously. It doesn't allow you to have alerts so sometimes there are timeouts while trying to get them done via email because they don't notify us about issues until after hours or days later. And some times their support team just does nothing at all even though they acknowledge an issue exists (and then ignore requests). But once notified, getting fixes are always good if available. So far everything has worked great using visualops software. The price is reasonable compared to competitors similar products and ease-of-use gives more freedom to our developers who can now deploy new code without having to be around 24/7 waiting for commands from IT guys.