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Austria, Vienna
1 Level
733 Review
49 Karma

Review on πŸŽ₯ Optoma HD146X High Performance Projector for Movies & Gaming, Bright 3600 Lumens, DLP Single Chip Design, Enhanced Gaming Mode with 16ms Response Time by Robert Sorrells

Revainrating 1 out of 5

CHEAP COUNTERFEIT AND ZERO CUSTOMER SERVICE

This projector was pretty good for the first few months but now only about 7 months later a handful of dead pixels are appearing almost daily. I already have dozens of dead pixels and it is clear that the image will soon disappear. I've been looking for a new projector less than a year after purchasing it and will NOT be looking at this brand. I called customer service as this projector is only 7 months old. I was redirected, I waited 20 minutes and no one answered, then I left a voice message that was never answered. I decided to give the support team one more chance, so I called again. I told them that last time they waited for me for 20 minutes. I was put on hold again, but this time I only waited 10 minutes before giving up. I called again and told them I was on hold for so long again and this time they directed me to their website to fill out a form. It's clear they don't want to help any of their existing customers with any issues they are having with their products. I took the risk of buying this brand because the specs were very close to well-known brands but at half the price. Now I know why they are so cheap. In the end, I spend significantly more money than if I just go for a reliable brand. DO NOT BUY THIS BRAND. THIS IS A CHEAP COUNTERFEIT

Pros
  • Easy to read control panel
Cons
  • Definitely a bad product