I love how easy it is for all of our sales reps when they are out in field calls or at events! It makes their job so much easier because we can keep up right along side them as if were sitting next too each other instead from being miles apart!! Sometimes there may be lag time between updates but thats usually just my internet connection not cloud kettle itself - which i find annoying sometimes hahaBut overall its great. Would definitely recommend using Cktella over anything else available now days. !