I like that it is easy to use and has many features that are helpful when working in an office environment. The price point is great as well. It was easy to get up and running and we have been able to save money by not having to purchase additional software or hardware. It would be nice if there were some more templates or options available for our clients. We have also had issues with the program crashing. Sometimes it takes several minutes to open so you lose valuable time while waiting. If you are looking for something simple and easy to use but still have the ability to customize it to meet your needs then this software is perfect for you! We have found that it has helped us organize our team and keep track of projects and tasks. This has allowed us to work faster and easier than ever before.