The team at Briotix is very friendly and approachable. They want to hear what you have to say about their products and services, and they will do everything they can to make sure you are happy with them. I've been using Briotix for over 5 years now and I have never had a problem. Their customer service is top notch. I highly recommend Briotix. There's nothing that I dislike about them. I would like to see more training courses on site specific injuries and how to treat them. I use Briotix to help prevent musculoskeletal issues in my employees. It helps reduce the amount of time off work due to injury.