We needed a new range hood for our kitchen renovation and I chose IKTCH. I needed three things: LED lighting (because my last range hood's halogen bulbs only lasted about a week), high CFMs, and a freestanding unit (not attached to a cabinet). I read other reviews about this device and decided to give it a try. I love it! The construction is strong! I was worried it would be built from thinner or inferior material, but this is a tank. I was also surprised that I liked the touchless gesture control for the fan. I thought it was useless but I use them all the time. I just wish the LEDs could be controlled with gestures. In addition, the packaging is very durable. They have metal corner protectors on the outside of the shipping carton. Haven't seen this yet, but it's a brilliant idea. Despite the fact that this thing is quite heavy, the box was in perfect condition. The foam padding is also about 1 inch thick so it is very well protected. As a result, I had an issue that I needed to speak to the company about. The answer was great. There is a slight delay in communication due to different time zones, but they are very responsive and resolved the issue to my satisfaction. I would recommend this product without hesitation.
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