It's easy to use, it has all of my accounts in one place so I don't have to log into each account separately. The interface is not very intuitive for non-techies like myself (I'm an accountant). Even though you can learn how to navigate through it with some practice there should be more examples available or videos showing step by steps what features do etc. This software allows me access from anywhere at anytime which makes our process much easier than having someone come out every day between 8am - 5pm just to make sure we're doing things correctly.