The customer service is amazing, they do what it takes! I highly recommend them over any other provider out there because of their dedication towards solving all our needs as merchants who use magementshop commerce products with integrated mailings system (MagemenShop). This means not only will we be using one platform but its very easy integration which saves us countless hours trying different providers before finding someone willing/capable to help integrate into an existing site setup - without breaking anything or costing thousands extra fees along way!! We can now reach new shoppers via newsletter easily adding product recommendations etc so far no issues at this end.